Terms & Conditions

1. About These Terms

These Terms and Conditions govern your use of the website at spotlesschoice.co.uk, operated by SpotlessChoice Cleaning Ltd, company number 17261096, registered in England and Wales. Registered office: 74 Airco Close, London, England, NW9 0NX.

By accessing this website you agree to be bound by these Terms. If you do not agree, please do not use this website.

2. Website Information Only

The content on this website is provided for general information purposes only. Nothing on this website constitutes a binding offer, quote, contract or guarantee of any cleaning service.

Service descriptions are provided to give a general overview of the types of cleaning support that may be available. Actual service scope, pricing, access requirements and availability are subject to separate discussion and agreement.

3. Enquiries Are Not Bookings

Submitting an enquiry through the contact form or by email does not constitute a booking, contract or acceptance of service. SpotlessChoice Cleaning is not obligated to accept any enquiry or provide any specific service as a result of an enquiry being submitted.

A cleaning service is only agreed when both parties have confirmed scope, access, pricing and timing in writing.

4. Service Scope

The scope of any cleaning service is subject to review and acceptance by SpotlessChoice Cleaning based on the property type, condition, access and the nature of the cleaning required. We reserve the right to decline or limit service where conditions make it impractical, unsafe or unsuitable.

Clients are responsible for providing accurate and complete information about the property, access arrangements, and any relevant conditions. Inaccurate or incomplete information may affect the cleaning service provided.

5. No Guarantee of Outcomes

SpotlessChoice Cleaning does not guarantee specific cleaning outcomes, deposit return, property condition results, inventory pass results, or any other outcome dependent on a third-party assessment or decision.

Cleaning results depend on property condition, access, the cleaning scope agreed, and practical limitations at the time of service.

6. Availability

Availability is subject to change and cannot be guaranteed in advance. Timing and availability are confirmed during the enquiry process and may vary.

7. Intellectual Property

All content on this website, including text, design, logos and images, is the property of SpotlessChoice Cleaning Ltd or is used under licence. You may not reproduce, copy or distribute any content from this website without written permission.

8. External Links

This website may include links to third-party websites for your convenience. We are not responsible for the content, privacy practices or availability of those websites. Links do not imply endorsement.

9. Limitation of Liability

To the fullest extent permitted by law, SpotlessChoice Cleaning Ltd is not liable for any loss or damage arising from your use of this website or reliance on any information contained within it. We do not warrant that the website will be free from errors or interruptions.

10. Governing Law

These Terms are governed by the law of England and Wales. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms from time to time. The current version will always be available at spotlesschoice.co.uk/terms/. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms, please contact us at: [email protected]